Information Technology Infrastructure Library (ITIL V3) Foundation
Granted on:
Aug 2010
Re-certified on:
N/A
Granted by:
Examination Institute for Information Science (EXIN)
City, Country:
Medellin, Colombia
Entity website:
About:
EXIN
EXIN DEVOPS - ITERATIVE DEVELOPMENT AND CONTINUOUS VALUE DELIVERY
EXIN is a Dutch company which certifies IT professionals worldwide. In addition, EXIN accredits (training and examination) organizations in the field of ICT training and the development of ICT training materials. EXIN is active in more than 165 countries and provides examination in many languages. Since EXIN Was founded in 1984, it has assessed and certified more than two million professionals. EXIN’s headquarter is situated in Utrecht, The Netherlands.
About:
ITIL V3 (found.)
Information Technology Infrastructure Library (Foundation)
ITIL Foundation introduced candidates to the key elements, concepts and terminology found in ITIL.
The ITIL Foundation certification is designed as an introduction to ITIL and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
The certification can help:
- Those who require a basic understanding of the ITIL framework
- Those who want to understand how ITIL can be used to enhance IT service management
- IT professionals or others working within an organization that has adopted ITIL.
However, the ITIL Foundation certification can benefit anyone who has an interest in IT service management.
ITIL Foundation candidates will have an understanding of the following:
- A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
- The guiding principles of ITIL
- The four dimensions of Service Management
- How ITIL practices described in ITIL will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.
