SAP Sales Account Manager
Region:
Latin America and English Caribbean
Customer’s Description / Current and potential SAP customers:
- Grupo Diesco (Dominican Republic)
- MercaSid (Dominican Republic)
- Grace Kennedy (Jamaica)
- National Health Fund (Jamaica)
- Daikin (Latin America)
SAP Partner:
N&B Team Consulting
Role:
Pre-sales Executive and Customer Engagement Manager
Responsibilities:
As a Pre-sales Executive, the main Customer Engagement activities included:
- Managing leads
- Gathering and validating requirements
- Coordinating Demos
- Preparing and submitting RFP’s
- Closing and handing over deals to operations
As a Customer Engagement Manager, the main Customer Lifecycle Management (CLM) activities included:
- Onboarding a customer to new solution(s)
- Driving adoption and value realization
- Identifying opportunities for expansion Securing the renewal